Hacienda Paradise Hotel

Basic breakfast was sufficient but Toast is always a problem in Mexico. Cooked on a flat top, then stacked in a basket to get tough & very chewy. Have had this problem in other places there too. Optional purchase breakfasts were very good and very reasonable Staff were excellent, particularly Rebecca in the restaurant. She saw my wife's mobility problems and brought our breakfast to our patio. Very thoughtful and a pleasure to have her and the other servers there. We chose the hotel because the rooms are accessible, location is great and the value is good.

The spa

The location is very good. The pool is nice and the staff friendly. Overall a good option for the price of this hotel.

the front desk people were very helpful especially the one on the day we arrived friendly environment first floor with a table outside and chairs to eat or drink simple and no fuss

Alma was so great and always helpful and friendly. Other staff were friendly as well and such a great location and fairly quiet for being so close to 5 th Ave. The AC and pool were nice too.